Manage and control all aspects of the restaurant to the required standards; compile, implement and maintain departmental policies and procedures; monitor that training programs are executed for all Service staff, ensure that ongoing training programs are effective.
Qualifications
Matric / Grade 12
Minimum Requirements
- 5 years’ experience in an Upmarket Restaurant environment of which at least 3 years is in a General Manager or Restaurant Operator capacity.
- Hotel School Management Diploma (advantageous) with an extensive knowledge of wines and mixology.
- Logistical and organisational skills essential.
- Ability to groom and train staff to the required service standards.
- Excellent skills in customer liaison and communication.
- Knowledge and experience of stock and cost controls essential.
- Computer literate: MS Office, Micros and Stock Management Systems.
- Ability to maintain good relationships with staff as well as discipline accordingly.
- Financial understanding with the capacity of interpreting the P&L/income Statement.
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