Applications are invited for the Team Leader – Infrastructure (RF) position to be based in George .
PURPOSE OF THE ROLE:
The Team Leader – Infrastructure (RF) will be responsible to manage and lead a team responsible for the building and maintaining of a wireless network while also maintaining a fibre network. This team will consist of technicians, both senior and junior, as well as administration staff.
Key Performance Areas would include, but are not limited to:
Leadership:
- Lead, organise, schedule, and manage a team through implementing Herotel's Management Operating System (MOS).
- Manage and ensure optimal team performance.
- Clearly communicate expectations, roles and responsibilities, policies and SOPs (standard operating procedures) to team members and supply employees with the resources required to perform.
- Adhere to and re-enforce the company policies, procedures and practices at all times.
- Coach, support, motivate and give feedback to the team.
- Grow and develop team members and encourage team members to do training as and when required.
- Onboard new recruits effectively and efficiently, including scheduling training.
- Lives and promotes the Herotel values and culture.
Planning:
- Plan and execute remedial actions on existing infrastructure deployments.
- Plan and execute routine and emergency maintenance on Infrastructure.
- Plan and execute new infrastructure builds.
- Find physical locations suitable for infrastructure as planned.
- Identify any weaknesses, problems and risks on existing Infrastructure deployments and create a systematic plan of action to solve these shortcomings.
- Ensure that the team is informed of all relevant SOPs and that they comply with it.
OHS:
- Ensure that the team comply with the OHS rules and regulations.
- Create a culture of safe working practices.
Collaboration:
- Work closely with NOC, RF and Fibre to identify problem areas on the network.
- Assist Network manager with planning Capex spending on infrastructure.
- Ensuring FTTH allocations are received from the growth team and that training is deployed to the technical teams.
Reporting:
- Communicate and report verbally and in writing to other team members and management.
- Produce monthly reports of activities.
- Produce monthly KPIs of the Infrastructure team.
Maintenance:
- Preparing Maintenance schedule for the infrastructure teams.
- Oversee the service of equipment and maintenance schedules.
The successful candidate must have the following experience/skills:
- Minimum 3-5 years of industry experience.
- 4-years High-Site / RF / Network / Fibre experience will be advantageous.
- Minimum 2-years technical leadership/management experience.
- Infrastructure and facilities management experience would be advantageous.
- Driver's license.
- Technically and administratively inclined.
- Be capable of a hands-on approach in leading their team through demonstration.
- Must have experience with relevant planning and monitoring tools/software.
- Advanced understanding of electrical components will be beneficial.
- Advanced understanding of power and battery equipment.
- Adequate knowledge of network hardware and software.
- Have advanced fault-finding and problem-solving skills.
- Effective communication skills, both verbal and in written form.
- Self-disciplined, motivated, and organised.
- Able to prioritize tasks according to their importance / urgency.
Education Requirements:
- Grade 12 (Math and science will be advantageous).
- OSHA Certification will be advantageous.
PLEASE NOTE:
- Preference will be given to Previously Disadvantaged Individual candidates in line with Herotel's Employment Equity Plan.
- Submission of your CV provides Herotel with your express consent for us to process your personal information contained therein, for purposes of processing your application. Please refer to our Privacy Policy on our website for further information on how we process personal information.
- Kindly note that should you not receive feedback from us within 4 weeks of applying, you should consider yourself unsuccessful for the role.
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