Training Consultant Job Description
The Training Consultant will assess the current skill set within the business and identify areas for improvement and further training. This role involves the development and implementation of learning interventions to improve productivity and elevate employee confidence levels. The training interventions should aim at enhancing employee skill levels and overall performance within the business. The consultant will also be responsible for updating and evaluating training content to align with the goals of the business.
Experience:
Minimum 2-3 years’ experience within an HR / Training and Development role/environment.
Qualification:
- Matric Certificate
- HR Qualification (advantageous)
- SDF / Training Certifications (advantageous)
- Health and Safety Training Capabilities / Accreditation (advantageous)
Competencies (skills and attributes):
- Ability to work under pressure
- Ability to use own initiative and make decisions
- Creative and Forward Thinking
- Excellent communication Skills on all levels
- Team Player
- Valid Driver’s License + own vehicle (Code 8 unendorsed – must be willing to travel to stores nationally)
- Accuracy and good attention to detail
- Willingness to learn
- Excellent people skills and ability to interact with persons on all levels
- Organized and Driven
- Problem-solving ability
- Market Research Skills
- Ability to Present as an Ambassador of the Business
Key Responsibilities:
- Evaluate existing training and development programs within the business
- Ensure training material is relevant and in line with the needs of the business and current market trends
- Revise, modify and update training materials within the business
- Collaborate with internal departments and HODs to develop training materials that achieve defined learning outcomes and meet the needs within the business
- Create course materials and teaching aids that support content delivery and skills assessments
- Conduct training sessions across the business with relevant content to various levels of employees
- Conduct effective training in person and via electronic means
- Co-ordinate training interventions within the business including logistics and planning
- Provide day-to-day guidance and leadership to employees within the organization
- Deploy feedback tools to assess the effectiveness of the training curriculum and content
- Track training outcomes and ensure alignment with business objectives
- Identify individual and organizational obstacles to learning and facilitating training interventions
- Respond to trainee questions and adjust course content to align with needs of learners / training audience
- Develop evaluation and feedback channels
- Ad Hoc duties assigned within an HR department environment
Brand Ambassador:
- Enhance the company’s external brand and image through building relationships and partnering with key stakeholders in the training and development sectors to create and promote an attractive employer brand across the territories in which we operate and to ensure interventions meet the business needs and fit the culture of the business.
- Drive word-of-mouth employer brand awareness
Reporting:
- Compile regular weekly, monthly and ad hoc project reports on training interventions / needs / requirements / roll-outs
- Report on training interventions that will benefit the business and/or are relevant within the retail industry
- Determine metrics to track and monitor the effectiveness and efficiency of the training function within the business
MINIMUM REQUIREMENTS:
(You must be able to answer “YES” to all requirements listed below)
- Matric Certificate.
- Valid Driver’s Licence – Code 8 unendorsed (must have) – must be able to travel
- Computer Literate: Full Microsoft Office package
- 2-3 years experience in an HR / Training environment/role
Undertakings:
- Criminal / Credit Check
- Qualification verification
Salary: Negotiable (depending on experience and qualifications)
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