Empowering Africa’s tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
- Income growth and customer acquisition: Identify, research, and create a target list for potential new clients for sourcing and engagement. Increase and grow income in line with agreed targets by generating ongoing referral business primarily from new clients that are banked outside of Absa.
- Market Intelligence: Develop and maintain an understanding of market trends and individual lifecycle challenges and opportunities facing clients to offer solutions that meet clients' needs. Develop and maintain an understanding of competitor bank offerings including products, pricing, services, etc.
- Risk & Compliance: Understand and apply the relevant governance and compliance procedures to activities undertaken and maintain ongoing completion of relevant governance and compliance training e.g. NCA, FAIS, FICA, CPA, etc.
- Relationship management: Identify the clients’ requirements prior to call, undertake pre-call planning involving necessary product partners to prepare effective pitch and communication of the Business Banking CVP.
Education
Bachelor's Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required).
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