Partner Growth Manager
Role purpose:
- The incumbent is required to provide day-to-day on-boarding and management of various retail partners.
- Business development and negotiation will be core to the role as we look to build our partner network and drive scale for our voucher and buy now pay later products.
- Further responsibilities include collaboration between different business units to ensure an efficient working relationship.
- The incumbent will be responsible for sourcing, negotiation, on-boarding and the day-to-day management of retail partners.
Key Accountabilities and decision ownership:
- Manage complex partner negotiations
- Establishing new partnerships across market segments
- Retaining and growing existing partnerships
- Generation and execution of initiatives to drive top line GMV growth across partners and overall vouchers adoption across all relevant market segments
- Determine technical, marketing and commercial roadmaps with partners to define and execute joint digital product initiatives
- Review, analyse and evaluate success of initiatives against key KPIs including preparation and delivery of executive committee presentations
Core competencies, knowledge and experience
- Strong inter-personal skills.
- Experience in managing a portfolio of retail partners
- Account management experience
- Ability to work under pressure
- Experience engaging and influencing C-level executives
- Strong commercial acumen across digital industries with the ability to coordinate legal, technical, and commercial teams to develop and close high-profile partnerships
- Track record of partner account management, relationship building and commercial management skills with eCommerce experience a plus
- Knowledge of loyalty industry will be advantageous
Must have technical / professional qualifications:
- BCom /BCom / Commercial degree
- 5+ years business development experience ideally in a loyalty or financial services environment
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