Our client is looking for a dynamic and experienced Director of Field Operations to lead and manage field operations across multiple regions. This role requires strong leadership, operational excellence, and a passion for scaling impactful programs.
Responsibilities:
- Operational Leadership
- Oversee field operations, ensuring consistency, efficiency, and scalability.
- Develop and manage annual and quarterly work plans, budgets, and KPIs.
- Supervise regional teams, fostering collaboration and coordination.
- Address operational challenges with proactive solutions.
- Coordinate logistics and resources for construction and expansion needs.
- Track performance indicators and prepare reports for senior leadership.
- Process Improvement and Financial Oversight
- Collaborate with internal teams to assess data, identify improvement areas, and implement actionable plans.
- Refine standard operating procedures to align with strategic objectives.
- Optimize supply chain and resource allocation in coordination with procurement teams.
- Team Development and Capacity Building
- Mentor field management teams, providing feedback and development opportunities.
- Establish KPIs and oversee performance reviews to ensure accountability and program delivery.
- Coordinate with HR to deliver tailored training programs.
- Foster collaboration between operational teams and government officials.
- Strategic Planning and Stakeholder Collaboration
- Provide insights for strategic planning to align ground-level realities with organizational goals.
- Act as a liaison between field operations and headquarters, ensuring aligned priorities.
- Cultivate relationships with government agencies, partners, and stakeholders to enhance program delivery.
- Identify and pursue innovative opportunities to strengthen field operations.
Key Skills:
- Proven expertise in scaling multi-site operations, particularly in resource-constrained settings.
- Strong project and process management capabilities with a focus on continuous improvement.
- Financial management experience, including budgeting and resource allocation.
- Data-driven mindset for program evaluation and operational innovation.
- Ability to build and lead high-performing teams.
- Collaborative experience with government programs and public-sector initiatives.
- Resilience and adaptability to thrive in complex, dynamic environments.
- Demonstrated commitment to operational excellence and mission-driven leadership.
Qualifications:
- Bachelors degree with a minimum of 10 years of experience in program or field operations management.
- Masters degree in a relevant field preferred.
