Company Description
About Publicis Commerce
Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data & Consumer Insights; Shopper Marketing & Integrated RTM; Field Marketing; Events & Activations; Promotional, Risk, Reward & Loyalty and Retail POS Strategy.
Job Description
This person will be responsible for, but not limited to promotional and in-store activities (formal and/or informal areas) within an allocated branch/s. It is important that this person is flexible and able to execute all objectives against the campaign requirements. The Branch Mobile Specialist must create an exceptional customer experience through their engagement with customers. They will be responsible to educate them on the applicable products and services. Meet daily targets in line with the requirements, the accurate capturing of all required information and to provide feedback in terms of challenges and/or opportunities. Important to note that the Branch Mobile Specialist might be requested to roam should it be a requirement as per the brief received at the time.
- Salary: R4000 basic
- Travel Allowance: R500
- Airtime and Data: R500
Qualifications
Grade 12
Special Requirements
- A functional and Operational Smartphone
- Acute attention to detail
- Good communication skills
- Attract new customers
- Maximise interactions to achieve agreed targets
- After sales service
- Problem solving
- Excellent customer service
- Extroverted
- Ability to work unsupervised
- Self-motivated
- Able to use own initiative
- Passionate & professional
- Able to measure stock levels linked to required sales target
Previous Work Experience
- Experience working independently, with little or no supervision
- Hands on understanding and experience creating integrated content across all marketing channels from face-to-face consumer education and engagement
- Experience within a target-driven environment will be an advantage
- Minimum of 1 years’ experience in a sales role environment
- Experience in working in a high-pressure, fast-paced environment
- Experience in sales and an ability to deliver excellent customer experience whilst delivering against targets
- Face-to-face consumer education and engagement
- Promotional activities in retail space
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