Qualifications: Skills: - 3 years experience as a Credit Controller
- Dynamics 365 - advantageous
- Excel Advanced
- Having worked on high volume accounts
Job description: violations offences Administration & Collections :
Handle various divisions administrative tasks, including bank statements, billing, refunds, and payment plans.
Process adjustments and maintain accurate records of weekly banking activities.
Assist with applications and manage collections on debtor accounts, ensuring compliance with payment arrangements and escalation to pre-legal as needed.
Bank Statements :
Process daily bank statements, manage debit order reactivations, and handle unallocated payments. Distribute payment batches and oversee card and legal payments related to pre-legal accounts.
Customer Service :
Provide responsive support to customers and account payers, building trust and addressing queries. Maintain positive relationships with internal departments to ensure account accuracy.
Quality Management & Reporting :
Compile and submit regular reports to Senior Credit Controller, ensuring accuracy in account notes, credits, suspensions, and handovers.
Adhere to Standard Operating Procedures and maintain daily updates on working files to support effective reporting.
If you have not had any response in two weeks, please consider your application unsuccessful. Your profile will be kept on our database for any other suitable positions.
We also invite you to contact us to discuss other exciting career opportunities! For more information, please call Lindsey Lombard
