Service Advisor (Automotive Dealership)

First Degree Recruitment • Other • Bronkhorstspruit, South Africa • 4h ago

Duties :

Checking in cars in to the workshop, confirming customers details on job card,
Phoning for warranty and Service authorization on customers vehicles,
Welcoming Customers at service reception, phoning customers for Authorization on work to be done on their vehicles or any extra work.
Liaise with the workshop foreman with regards to progress on customers cars so as to inform them of the status
Monitoring cash outstanding and work in progress make follow ups with customers for CSI purposes and make sure everything is in order
Phoning customers to come fetch the vehicles when done and explain invoices to customers.

Requirements:

Minimum of 3 to 4 years’ experience as Vehicle Service advisor / Aftersales consultant
Experience working within the MOTOR industry and with a corporate branded dealership
Must be able to work under pressure and be customer service orientated
Grade 12 or equivalent
Valid SA Driver’s license
Clear criminal record

R14 0000 Salary

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