Operations Analyst Job Description
Job Title: Operations Analyst
Reporting to: Head of Credit
Key Responsibilities:
- Process executed loan documentation by:
- Keeping borrowers and solicitors updated about the status of a loan
- Checking and filing all executed documentation
- Obtaining any outstanding documentation and ensuring all parties meet their obligations (e.g. solicitor undertaking, chasing severance of tenancy and evidence of form of notice to spouse having been issued)
- Staying on top of the legal cases:
- Obtaining regular updates from solicitors and borrowers
- Maintaining clear records of updates in Aryza and Levels files
- Updating senior members of the team on the status of cases on a regular basis and reporting any potential issues
- Escalating & resolving any potential issues as quickly as possible
- Managing loan accounts:
- Processing all invoices received, uploading to Aryza, obtaining client authorization and reporting any issues to their manager
- Ensuring invoices received are in line with the expected facility limits approved at loan set up
- Issuing statements of account, redemption statements & annual statements
- Processing loan facility and term increases
- Informing manager and finance team of any expected repayments
- Ensuring the Company’s compliance policies (e.g. AML/data protection) are adhered to in line with FCA regulations.
- Supporting the underwriting team.
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