Key Account Manager
My client based in Gauteng in the Financial Services industry seeks a Key Account Manager. The Key Account Manager is responsible for calling on a selection of motor dealers to promote the sale of insurance products. The ability to interact at all levels of staff within a motor dealership, together with proven selling skills, is a prerequisite so that growth can be achieved within each dealer.
The incumbent should have account management experience or experience of how a motor dealer sales operation works. The Key Account Manager will also need to provide support and resolution of queries in their areas of responsibility, as well as build and manage excellent client relationships, offering professional service on time, every time.
Duties & Responsibilities
Business Development
- Grow sales of insurance products and achieve set sales targets for area of responsibility.
- Interrogate performance reports for dealers to identify areas of opportunity and develop corrective action plans.
- Conduct monthly sales performance reviews with key role players & management at each dealer.
- Identify training needs within dealers and conduct coaching & training sessions where required.
- Develop aligned strategies for respective franchises/dealers.
Industry Knowledge
- Understanding of the dealer environment which deals with motor dealer value-added products.
- Training will be provided so that the incumbent understands the Bidvest Insurance products and value chains so that selling and problem-solving can be achieved.
Customer Service
- Work effectively with the internal departments and the dealer network to ensure all queries/service issues/disputes are attended to and responded to as soon as possible.
Management of Customer Relationships
- Identify key decision-makers and build positive relationships with each dealer.
- Keep dealers informed about Bidvest Insurance/market trends/performance.
- Collect competitor information and observe competitor activity to provide feedback.
- Coordinate events to promote the partnership and build the brand.
Desired Experience & Qualification
- Key Account Management or Territory sales experience.
Please note that correspondence will be through email only and only shortlisted candidates will be contacted.
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