CORE PURPOSE OF THE JOB
To accurately check, verify and update customers on an ongoing basis in terms of regulations taking into consideration FICA and onboarding requirements as required by the Bank’s documented policies and procedures. To provide excellent service to Branches and Customers.
MAIN FUNCTIONS OF THE JOB
Ongoing Due Diligence
- To review all FICA documentation on existing customers.
- To ensure customers' details are accurate and up to date.
- To ensure all existing clients' FICA status is captured correctly according to their dealings with the bank.
- To request confirmation of details from clients by contacting them.
- To update CIFS, upload ODD Documents and send for approval.
- To block all accounts where ODD could not be concluded.
- To assist Branches with ODD Queries.
Administration
- Address/assist Branch FICA queries.
- Attends to ad hoc administration requirements as and when required.
QUALIFICATIONS
- Minimum – Matric / Certificate in Banking or similar.
PREFERRED EXPERIENCE
- Minimum experience of 1 year in a similar position.
KNOWLEDGE
- Excellent understanding of FICA required.
- Microsoft Office 365.
NOTE
- The position requires that the candidate work alternate Saturdays.
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