We are looking to employ a Facilities Administrator to work within our Property & Store Design Department. This role will be based at our Head Office in Woodstock, Cape Town and report to the National Maintenance Manager.
Job objectives:
- To support the Facilities Management team with (amongst others) the following: raising purchase orders, reconciling invoices, monitoring expenditure against budget, following up outstanding payments, and liaising with the finance team to uphold accurate financial record keeping.
- To liaise with third party suppliers/contractors, monitoring performance against Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), including attending monthly supplier review meetings.
- To support the Facilities department in delivering a consistent and efficient service across the site, including ensuring that all Planned Preventative Maintenance (PPM) schedules are up to date and that any remedial works are undertaken quickly.
- To act as the first point of contact within the Facilities office (specifically with regard to air-conditioning services) during working hours to ensure phone calls are taken and queries are dealt with in a time-effective manner.
- The monitoring and responding to job requests, including liaising proactively and reactively with internal and external stakeholders.
- To ensure that supplier and contractor vetting is done effectively.
- To provide other administrative and operational/coordination support to the Facilities Manager, within the Woodstock office’s Facilities department.
- The production of monthly reports identifying performance against agreed targets and budgets.
- The production of weekly reports identifying work completed against work logged on the 4Me system.
- To maintain internal systems and workflow and advise the Building Management Team on administrative best practices.
- To perform administrative tasks which include managing all incoming mail, typing of minutes with accuracy, and circulating them in a timely manner.
- To prepare a variety of management reports and electronic presentations including overall design and extraction of data.
- To maintain both soft and hard copy filing systems, ensuring consistency and supporting the management team where required.
Job related knowledge:
- Experience managing and monitoring FM contracts and service level agreements (SLAs).
- Experience working with and supervising contractors and suppliers.
Job related skills:
- Numerate with experience of dealing with purchase orders and suppliers.
- MS Office packages such as Word and Excel are essential.
- Ability to work in a fast-paced and evolving environment.
- 2-3 years of office administration experience.
- 2-3 years of financial administration experience.
Education:
- Essential: Matric preferably with Maths and English or equivalent.
- Desirable: Qualification in customer service or business administration.
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