Call Centre Position 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

Intellibpo • Other • City of Johannesburg Metropolitan Municipality, Johannesburg, Gauteng, Gauteng, South Africa • $200 - $300 / year • 5d ago

Customer Care Call Centre Position (International Call Centre USA)

We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support services.

We are looking for customer care agents for multiple campaigns within our call centre.

Duties & Responsibilities

Inbound calls from USA customers enquiring about purchasing and upselling the USA client's products.
Customer care and administration support for Ecommerce company based in the USA.
Handling inbound and outbound calls from USA-based individuals enquiring on blood test results.

Minimum Requirements

Able to speak fluent English with a neutral accent.
Matric (Maths and Maths literacy is compulsory).
Computer literate and able to type at least 20 wpm, without errors.
Clear criminal record.
Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales.

Additional Skills Required

Self-motivated.
Able to work under pressure.
Energetic and Passionate.
Hungry for growth.
Able to work shifts based on our client time zones (between 2pm to 12am).

Package & Remuneration

R10 000.00

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