Red Ember Recruitment (PTY) Ltd | Full time
Business Process Automation Specialist
Cape Town, South Africa | Posted on 02/10/2024
Red Ember recruitment is recruiting for a Business Process Automation Specialist.
As a Business Process Automation Specialist, you will play a crucial role in that you are accountable for proactively supporting the design, development, implementation and support of automation solutions optimizing business processes and driving efficiency.
You will lead the Business Process Automation life cycle within the Group, from the identification of automation opportunities to the design, development, deployment, on-going support and continuous improvement of implemented solutions. If you are a detail-oriented professional with a passion for automation, we invite you to apply for this exciting opportunity.
- Providing clarity and guidance on business process and automation policies, processes and procedures.
- Analysing, evaluating, and reviewing existing business processes and workflows to identify automation opportunities and inefficiencies.
- Support Business Case development and measurement.
- Lead the development of initiatives to automate manual and/or repetitive tasks, improve efficiency and overall productivity.
- Supporting process owners, teams and peers to understand business requirements and challenges.
- Lead in the development and implementation of automated workflows and business using Microsoft applications.
- Ensuring data security, integrity, and compliance throughout the workflow integration process.
- Identifying, defining and implementing measurement criteria for success and report on impact of automation initiatives.
- Partnering with the relevant teams to conduct quality assurance and testing activities to ensure the dependability, efficiency and accuracy of business process, workflows and automation solutions.
- Maintaining accurate documentation of business processes, workflows and integration automation solutions.
- Participating in the execution of all the process improvements by the organisation.
- Providing process automation advice across the generalist range of the role.
- Creating and automating always-on reports on business process automation metrics and providing information on approaching automation solutions initiatives.
- Supporting and mentoring employees through communication, information sharing, knowledge management by creating a Community of Practice (COP).
- Researching new methodologies, best practices and tools and recommend enhancements to business processes, workflows and automation solutions.
- Providing ongoing support to the organisation in business process improvement and workflow implementation, deployment, and training.
- Providing on-going support of deployed automated solutions.
- Continuously improving automated business processes, workflows and integration automation solutions through the use of Microsoft tools.
Skills - Business process management knowledge.
- Sharepoint and Power Platform knowledge and detailed application (Visio, Power Automate, Power Apps, Power BI, Teams, Azure, Process Advisor, AI Builder, etc.).
- Robotic process automation and AI integration.
- Build environment management.
- Acceptance testing.
- Project management.
- Tactical planning.
- Critical thinking.
Requirements
Education and training:
- National Senior Certificate (NQF 4).
- Bachelor’s degree in computer science, information systems, or related field.
Experience: - At least 6 years’ experience in a similar automation position in a related industry.
- Experience in Business Process Management, workflow and automation.
- Experience building and designing solutions using Visio, Power Automate, Sharepoint, Power Applications, Teams, Azure, Process Advisor, JIRA, Confluence, etc.
- Experience mentoring and coaching developers.
- Demonstrated experience in working closely with a variety of internal and external stakeholders at different levels in the business.
- Experience analysing metrics and producing various reports to inform business process automation and decision making through Power BI.
- Demonstrated experience and knowledge in the application of AI technologies and experience with AI Builder.
- Experience delivering and implementing innovative automation solutions that meet company needs.
- Experience with business process automation metrics.
- Experience leading and delivering on projects and initiatives with specific deadlines.
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