Description - External
What you’ll be doing:
Bringing smiles is what we do at TTEC… for you and the customer. As a Sourcer working onsite in Cape Town South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
Our sourcing team builds and executes targeted sourcing plans, identifying, engaging, and qualifying prospective candidates to build a robust talent pipeline for current and future multilingual hiring positions across EMEA. They will utilize a strong client-centric focus to drive candidate generation strategies in partnership with TA leaders, managers, and recruiters and leverage our technology platforms to build a strong candidate pipeline aligned to current and future talent needs.
You’ll report to the Sr Manager, Talent Acquisition for EMEA. In this role, you’ll impact the business through your sourcing initiatives.
During a Typical Day, You’ll:
- Implement high-volume, multilingual sourcing strategies to attract candidates that meet our client's specifications
- Proactively source candidates via job boards, social networks, and other tools
- Build and maintain a talent pool for our key roles and languages
- Conduct comprehensive market and competitor analysis
- Measure and report on sourcing metrics
- Follow up with internal referrals
What You Bring to the Role:
- At least 1 year of experience in a sourcing role
- Demonstrated experience with sourcing techniques (e.g. Boolean search, social recruiting, engaging candidate outreach)
- Excellent English skills, written and spoken; a second EMEA language is advantageous
- Experience with Taleo or similar ATS
- Experience in a multinational environment (especially in the BPO sector) is a plus
- Excellent communication and negotiation skills
- Adaptable individual who can work in a fast-paced, change-driven environment
- Positive attitude and drive for success
- Strong attention to detail
What You Can Expect:
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- A great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
About TTEC:
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to ensure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
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