Branch Supervisor
Are you ready to take charge and lead a dynamic team to success? Look no further! We're on the hunt for an enthusiastic and experienced Branch Supervisor to spearhead our branch operations. If you thrive in a fast-paced environment, excel at motivating teams, and are committed to delivering top-notch customer service, this role is tailor-made for you!
Job Summary: As our Branch Supervisor, you'll be the driving force behind our branch's success. You'll lead by example, ensuring our team delivers exceptional service, meets sales targets, and maintains operational excellence. This role is perfect for someone who is a natural leader, loves challenges, and is passionate about achieving results.
Responsibilities:
- Lead and mentor our branch staff, providing guidance and support to ensure peak performance.
- Develop and execute sales strategies to surpass revenue goals and targets.
- Maintain efficient branch operations by overseeing inventory management and adherence to policies.
- Monitor performance metrics and take proactive measures to address any issues.
- Foster a positive work environment that promotes teamwork and employee growth.
- Handle customer complaints promptly and effectively, ensuring a satisfactory resolution.
- Collaborate with other departments to align strategies and support overall business objectives.
Qualifications:
- Diploma in Business Administration or related field preferred.
- Proven leadership experience in a retail or customer service environment.
- Exceptional communication and interpersonal skills.
- Strong analytical skills with the ability to make data-driven decisions.
- Knowledge of retail sales principles, inventory management, and customer service.
- Proficiency in Microsoft Office Suite and relevant software applications.
- Detail-oriented and able to thrive in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as needed.
We offer:
Provident Fund Contribution, Performance Bonuses
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