Red Ember Recruitment (PTY) Ltd | Full time
Reservations Travel Consultant
Cape Town, South Africa | Posted on 11/09/2024
Red Ember Recruitment is looking for a Reservation Travel Consultant in Cape Town:
- Develop and maintain excellent working relationships with Tour Operators.
- Design requests of exclusive experiences in Cape Town.
- Preparation of tailor-made offers and travel documents, preparation of travel programs, and administrative processes.
- Oversee and manage the guest’s itinerary and ensure that it is executed successfully.
- Manage and assist guests from their time of arrival until their time of departure.
- Supervise current Tour Programs and services provided.
- Supervise and interact with other providers as well as assist in finding new potential service providers of high standards.
- Book and supervise all Tour Guides and drivers working for Samsara Africa Travel Operations Department.
- Provide consultation regarding travel and tourism products and all other information pertaining to traveling to clients.
- Send, receive, and process e-mails with third parties on behalf of the company.
Requirements
- Good judgement and adept use of travel research and technologies.
- Passion for travel.
- Minimum two years of experience.
- The position requires above average level of knowledge about Tourism Products/Packages in South Africa.
- Excellent communication skills in verbal & written English, be eloquent telephonically, detail-oriented, and able to provide efficient customer service.
- Proven ability to work independently and handle bookings unsupervised.
- Willingness to learn and adapt quickly during the initial training period.
- Flexibility in working hours and availability for emergency phone duty.
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