Debtors Team Leader
Our client, a leader in their field, is looking for a Debtors Team Leader to join their dynamic team. The successful candidate will be responsible for creating and maintaining debtor accounts, collecting all overdue monies on the debtor's book and resolving any remaining outstanding amounts, minimizing bad debt, and maintaining productive business relationships with customers.
The Team Leader will be responsible for managing a team of credit controllers and reporting to the Accounts Receivable Manager.
Duties & Responsibilities
Duties include:
- Ensuring all Credit Controllers perform credit applications: collating information to enable final assessment of credit applications
- Ensuring debtor reviews/increased limits: collating information to enable reviews
- Maintaining debtor accounts on the ERP system
- Sending out monthly statements to customers, ensuring that customers' email addresses are kept updated
- Ensure collections: collecting overdue debts according to our credit policy
- Effectively deal with accounts queries and reconciliations
- Preparing debtor reports for all stakeholders
- Performing credit control activities
- Ensuring adherence to policies and procedures by all team members
- Working team lead for 5-6 credit controllers engaged in account follow-up to ensure timely and effective processing and collection of payments
- Assigning work to team members, training team members, and recommending and helping formulate policies and procedures to improve follow-up operations
- Spot checking credit controllers' work to ensure accuracy, efficiency, and uniformity
- Proactively identifying trends and making recommendations for change to Accounts Receivables Manager
- Exercising judgment to make decisions for select methods and techniques for obtaining solutions
- Reporting to manager any non-compliance with staff
- Assisting internal and external auditors with Debtors related enquiries
- Ensuring the ERP system is kept updated with requirements in customer maintenance
Desired Experience & Qualification
Requirements:
- Tertiary qualification in accounting or related field (preferred)
- At least 5 years of experience in credit control
- Preferably experience in leading a small team of credit controllers
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