Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Receiving and Dispatch Clerk, based in Pietermaritzburg. The purpose of this role is ensuring all orders from walk-in customers and seed reps are processed promptly and efficiently as per Customer’s requirements, assists with Receiving and Dispatching.
RESPONSIBILITIES:
- Assist with Receiving and Dispatching of orders internal and external.
- Check stock received Bi-weekly according to Transfers, bringing any discrepancies to the Supervisor's attention.
- Check stock according to picking slips, bring any discrepancies to the Supervisor's attention.
- De-briefing of all POD’s and Credit/Return notes.
- Assist with daily stock checks, ensuring stock holding is correct, bring any discrepancies to the Supervisor's attention.
- Assist with Bi-Annual Stock Takes.
- Maintain filing of POD’s and Credits on a daily/weekly & monthly basis.
- Yearly binding and Docu-banking of all documentation.
- Handle customer inquiries telephonically or refer to company Rep.
- Assist all call-in customers, process orders, and order in stock if insufficient stock.
- Identify and escalate priority issues.
- Provide necessary feedback to Sales Representatives/Customers.
REQUIREMENTS:
- Grade 12 National Senior Certificate (Essential)
- 2 Years experience as admin/customer service/receiving and dispatch clerk (essential)
- 2 years experience in route planning ensuring effective and efficient deliveries.
- Computer literate (Microsoft Office)
- Ability to work with others.
- Ability to work in FMCG.
- Ability to work under pressure.
#J-18808-Ljbffr
