Location : City of Ekurhuleni
Remuneration : R 217,920.00 to R 298,932.00 - Basic salary per annum (plus benefits)
Assignment Type : Permanent
Minimum Requirements :
- Grade 12 or relevant equivalent NQF Level 4 qualification
- 1 year experience in a similar environment
Core Responsibilities :
- Support the division by executing financial and clerical tasks to ensure correct and timeous billing.
- Monitor water and electricity consumption as per deviation list to ensure that accounts are correctly billed and to prevent overbilling or underbilling.
- Calculate and process journals to correct incorrect billing on accounts to ensure that accounts will be correctly billed and adjustments done to get consumption in line with meter readings.
- Assist with investigation of complex meter and consumption problems of clients to ensure that accounts are correctly billed and to close the compliance of the client.
- Handle customer complaints to ensure accounts are correct and clients' complaints can be closed.
- Capture customer requests or maintenance matters on EMIS to ensure maintenance on meters will be performed and clients' complaints can be closed and accounts corrected.
- Capture interim maintenance on Venus system to ensure correct billing and not unrealistic charges to clients' accounts.
Enquiries: Tel: 0860 54 3000
Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.
Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally.
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