Tracker requires the services of an Installation Technician in the Installations Department. This department is responsible for effective installations of sophisticated electronic equipment into various types of vehicles. This position requires candidates to complete all tasks scheduled by the scheduling department efficiently and according to the set Tracker standards. The candidate will also be required to support the existing organization, the staff within the department, the different departments, and the branches in various regions when required. Candidates must be customer service driven and able to work independently. Attention to detail and meticulousness is an inherent requirement of the job. The candidate must be well presented.
Responsibilities:
- Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses, and plant machinery.
- Perform the installations as per the set standard of quality.
- Perform the installations at a site convenient to the customer.
- Communicate with customers regarding the installation process in a professional and courteous manner at all times.
- Complete all relevant documentation associated with the installation.
- Provide customer service in accordance with a set standard.
- Be responsible to determine and request additional resources as needed.
Minimum Requirements:
- Minimum 3 years’ experience as an auto electrician, motor mechanic, or in the installation of tracking devices, vehicle accessories, and vehicle alarms.
- Grade 10; Matric will be advantageous.
- National Technical Certificate in Automotive Electronics/Motor Mechanic would be advantageous.
- Valid driver’s license (not less than 12 months).
- Computer literate.
- The candidate must possess good communication and administrative skills.
- Possess good fault-finding skills and techniques.
- Possess the necessary skills to deliver service excellence.
- Be prepared to travel.
- Self-disciplined and self-motivated.
- Sharp problem-solving skills.
- The ability to work within a team.
- Creative thinking.
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