Job category: Engineering, Technical, Production and Manufacturing
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Tracker requires the services of an Installation Technician in the Installations Department. This department is responsible for effective installations of sophisticated electronic equipment into various types of vehicles. This position requires the candidate to complete all tasks scheduled by the scheduling department efficiently and according to the set Tracker standards. The candidate will also be required to support the existing organization, the staff within the department, and the different departments and branches in the various regions when required. The candidate must be customer service driven and able to work independently. Attention to detail and meticulousness is an inherent requirement of the job. The candidate must be well presented.
Responsibilities
- Perform installations of sophisticated electronic units into various vehicle types including motorbikes, trucks, buses, and plant machinery.
- Perform the installations as per the set standard of quality.
- Perform the installations at a site convenient to the customer.
- Communicate with the customers regarding the installation process in a professional and courteous manner at all times.
- Complete all relevant documentation associated with the installation.
- Provide customer service in accordance with a set standard.
- Be responsible to determine and request additional resources as needed.
Minimum Requirements
- Minimum 3 years’ experience as an auto electrician, motor mechanic, installation of tracking devices, vehicle accessories, and vehicle alarms.
- Grade 8; Matric will be advantageous.
- National Technical Certificate in Automotive Electronics/Motor Mechanic would be advantageous.
- Valid driver’s license (not less than 12 months).
- Good communication and administrative skills.
- Good fault-finding skills and techniques.
- Necessary skills to deliver service excellence.
- Prepared to travel.
- Self-disciplined and self-motivated.
- Sharp problem-solving skills.
- Ability to work within a team.
- Creative thinking.
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