Key tasks and Responsibilities :
- Prospecting on Dealers, FNI’s, Individuals, and organizations to partner with us as their preferred Broker on Taxi insurance.
- Build relationships with dealers or F&I’s that agree to work with us frequently.
- Gather client information from dealers and F&I’s.
- Contact clients to provide quotes and ultimately sell Taxi Insurance, obtaining quotes from all our Taxi insurance partners.
- Ensure and communicate sales scripts to persuade potential customers to purchase a product or service through us.
- Explain products and services, procedures; correctly answering questions and providing information to existing and potential clients.
- Maintain and improve quality results by adhering to standards and guidelines, recommending improved procedures.
- Accomplish sales and organization mission by completing related results as needed.
- Solve basic and some complex client queries or problems or redirect them to a more relevant person, department, or manager.
- Have an in-depth knowledge of the company’s products and be able to guide the customer through the sales process as well as obtain customer information.
- Achieve agreed KPI (Sales, Green dealers, leads, etc.).
- Attend team/business accountability and general meetings daily or when required.
Educational Requirements:
- Matric or equivalent; a tertiary qualification will be an advantage.
- Regulatory Examination (Advantageous).
- Class Of Business and FAIS Credits (Advantageous).
Competencies/Skills:
- Task-oriented, results-focused, self-driven, with strong people skills and accountability.
- Telephone etiquette; strong negotiating and selling skills.
- Multilingual, preferably in vernacular languages.
- High level of personal integrity and confidentiality.
- Flexible and adaptive to different personalities and environments.
- Administrative duties.
- Ability to strive under pressure and manage stress.
- Computer literate.
- Disciplined and motivated.
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