Job Summary
The Quality Manager is in charge of the quality control & quality assurance side of the business. He/she supervises and coordinates work systems to ensure that the products or services of the company meet the highest quality standards and that the welfare and working conditions of the company are favourable and safe.
Duties & Responsibilities
- Manage, maintain and improve the Company Quality Management System: ISO9001 & IATF16949. Lead the drive for continual improvement of these standards throughout the company.
- Determine the strategic direction and work priorities (in conjunction with line management) for the continuous improvement of the factory (MBWA).
- Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance, reduce customer complaints & PPM.
- Establish policies and procedures to identify and address risks in the organization's services and departments.
- Identify potential risk exposures that may cause accidents or loss.
- Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies.
- Respond to customer complaints putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures.
- Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts.
- Report against agreed quality metrics on a monthly basis & in conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area quality.
- Train others in all aspects of the health, safety, environment & quality system and application of procedures.
- Management of the Quality Engineers and Quality Inspectors in the sign-off of parts and the resolution of internal/external quality concerns.
Desired Experience & Qualification
Qualification: Minimum of B-Tech in Quality or Engineering degree.
Experience: Minimum of 10 years work experience in Quality Management Role and Automotive Industry. Exposure to and understanding of implementation of ISO 9001 & IATF 16949.
Package & Remuneration
R25 000 - R30 000pm
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