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Immediate Superior: P&CI Commerce & Support Manager
Location: Sandton, Johannesburg
Function: Finance
Sub Function: Process & Improvement Control
Type of Contract: Permanent
Reference Number: 117647
Closing Date: 27/11/2024
Purpose:
The core activities of the P&CI Specialist are to support the P&CI managers, Local Management and Functions in the following areas:
- Controls Monitoring
- Process & Control Management
- Continuous Process Improvement
- Risk Management
- Compliance
- Fraud Management
- Assurance
These activities are driving the continuous improvement, monitoring/testing, design and implementation of processes and controls. The P&CI Specialist assists the P&CI Managers in coordinating the Lines of Defense activities (including Global Audit and External Audit). P&CI is a trusted partner for Local Management and Functions in achieving business objectives, driving and implementing improvements in the organisation’s processes and strengthening the internal control environment. The P&CI function is the custodian of the HEINEKEN Internal Control Framework and the HEINEKEN Continuous Process Improvement (CPI) Framework in the Opco.
Key Responsibilities:
- Process & Control Management:
- Ensure business processes and controls are appropriately designed, constructed, implemented and maintained.
- Jointly drive with Local Management the design and documentation of business processes and controls, applying the global process design and management methodology and HEINEKEN Enterprise Process Model (HEPM).
- Ensure that controls are fully embedded in the design of processes, including Process Performance Indicator (PPI) and Key Performance Indicators (KPI) defined by the Business.
- Monitor PPIs and KPIs on an ongoing basis to identify any risks or opportunities for improvements (processes & controls) and report any deviations from the global standard by Local Management.
- Control Monitoring:
- Monitor and test control effectiveness and drive the implementation of remediating actions.
- Ensure that the effectiveness of controls is monitored and/or frequently tested.
- Be responsible for putting the appropriate actions in place (agreed with Management).
- Track and monitor the progress of remediating activities.
- Process Improvement:
- Embed a process improvement culture, drive process and control improvement and realise benefits.
- Drive a culture of continuous improvement, benchmarking and innovation.
- Build process improvement capabilities through training and people development.
- Challenge existing processes to identify improvement opportunities using benchmarks and external best practices.
- Quantify financial benefits and costs associated with improvement ideas.
- Analyse impact of Job Description changes on processes and ways of working.
- Implement process improvements and inform Local Management about the progress on a regular basis.
- Evaluate the success of the improvement projects and the benefits realised.
- Risk Management:
- Lead the process of Risk Identification, Assessment and Response and monitor existing and emerging risks.
- Drive the implementation of a comprehensive Risk Management (RM) framework.
- Identify relevant risks for the business.
- Conduct Risk Assessment through running risk workshops with the Business.
- Develop specific action plans to mitigate, accept or transfer risk and monitor progress.
- Fraud Management:
- Improve fraud prevention and detection and support fraud investigation when required.
- Raise fraud awareness through promoting the ‘Speak-up’ procedures.
- Drive fraud prevention and detection through identifying fraud risks and addressing them through strong process and control design and testing.
- Support fraud investigation when requested by Local Management, Global Legal Affairs or Global Audit.
- Compliance Management:
- Provide assurance that processes and controls are designed, implemented and operating in line with the relevant policies, procedures and HEINEKEN Rules.
- Assess the impact of policy changes on existing control frameworks.
- Register, track and log policies & procedures.
- Assurance Activities:
- Support Global and External Audit to efficiently plan and execute audits and to drive closure of audit findings.
- Plan, lead and execute audits to evaluate the risks and the established controls in all business processes.
- Work closely with external auditors in respect to the Financial Controls Audit.
Education & Experience:
- Minimum of financial tertiary qualification CA (SA)
- Six Sigma
- Extensive experience within internal audit of international companies, including operational audit and risk management.
- Proven ability of working in an international setting.
- Business experience in line manager role is an advantage.
- Experience and proven success in managing and developing teams.
- Ability to travel locally and internationally (up to 50%).
- Broad knowledge of internal control.
- Leadership capabilities and ability to communicate effectively, including excellent report writing skills.
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. You must be fully eligible to live and work in South Africa to apply.
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