About Bestmed
Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have been providing healthcare to the lives of South Africans for 59 years.
Bestmed strives to be an employer of choice by creating a Personally Ours culture where we can all contribute in our unique way to make Bestmed the best employer for our Talent. We promote a highly engaged workforce in a performance enabling environment where employees are valued and rewarded for their commitment and dedication.
Bestmed offers an exceptional benefit programme and competitive packages, including 23 days annual leave and a workday of only 8 hours, including a 30min break. Permanent employees have options for life cover, disability benefits, funeral cover, pension fund, medical aid, and more. Access to development opportunities are plentiful. Office benefits include free parking, free Wi-Fi, landline phone allowance, and free refreshments. Bestmed Heartbeats also have access to fitness facilities and running clubs such as an on-site gym, the Bestmed Athletics Club, Pilates, and the Tempo Wellness Programme (T&C apply).
If you are willing to lead the way, go the extra mile, do the right thing, be upbeat and play for the team…you may be the perfect candidate to join a journey that is Personally Yours with Bestmed!
We are committed to ensuring that all employees have opportunities for professional development, as well as fair compensation and employee benefits. We reinforce a culture of zero tolerance towards any forms of inappropriate behaviour, abuse, harassment, or exploitation of any kind to safeguard our members, employees, and partners. All employees are required to share in this commitment through our Code of Conduct.
Bestmed is an equal opportunity, disability-confident employer and is committed to achieving the highest standards of diversity, fairness, and equality. We conduct appropriate pre-employment assessments and verification checks to ensure high standards are maintained. Should you have a disability and require any additional support, please contact us at
Duties & Responsibilities
To provide optimal, "Personally Yours" support to the healthcare providers on the network, expand the network and promote the Scheme.
- Sectional performance parameters: SLA as reported weekly, average will be measured
- Taking the lead in activities on Sectional (SP, contracting & research) level
- Specialists Contracting and Research Management
- Support Manager and other TL's in tasks and initiatives beneficial to the Scheme and MHC & SP's
- Staff management initiatives
- Quality Assurance
- Client Satisfaction
Desired Experience & Qualification
Qualification
- Grade 12
- Medical or business-related degree
Experience
- Minimum 3 years in health-related/medical scheme environment
- Minimum 3 years experience in client service/medical representative/interaction with Specialists
Interested?
Thank you for your interest in Bestmed Medical Scheme. Due to the large number of applications we receive, only shortlisted candidates will be contacted. Should you not be contacted within 2 weeks of the advertisement closing date, please consider your application as unsuccessful. Your CV will be put onto our database and we will contact you should any suitable vacancies arise in the future. We wish you the best of luck.
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