Job Description
To market and sell the Bank's asset-based finance products including residential properties, small equipment, and motor vehicle finance for individuals within the respective region and ensure excellent service to customers and adherence to the bank's policies and procedures.
Finance Administration
- Prepares Finance advances submissions in terms of procedural guidelines and full compliance with the Bank's requirements.
- Finalizes approved deals by following the Bank's procedural guideline.
- Undertakes invoicing and recovery of all fees due to the Bank.
- Interacts proactively with other departments to manage workflow.
- Updating deals on the computer system as and when required.
- Attends to all administrative issues required in terms of the Bank's policies for all approved deals and interacts with clients to obtain signatures post approval of the finance of a deal.
- Ensures that all required information from clients are obtained timeously.
- Facilitates signing legal agreements at the convenience of the client.
- Ensures clients are kept informed of every stage of their finance transaction and proactively ensures that the process is followed.
- Ensures finance sales budgets are met.
- Grows the Bank's Finance book in terms of Residential Property, Small Equipment, and Motor Vehicle Finance by sourcing new clients as well as servicing existing clients by offering them additional financing/services.
- Acquires new clients by requesting qualified leads from existing clients and leads generated internally.
- Cross-sells all the Bank's products by forwarding leads to all relevant departments.
Client Relationship Management
- Develops constructive and cooperative working relationships with clients and maintains them over time.
- Attends to all clients’ financial requests and queries.
- Provides an efficient and effective service to all clients at all times in order to promote the Bank's services.
- Ensures that motor vehicle applications are submitted within 24 hours.
- Manages/Handles difficult client queries via face-to-face communication with walk-in clients or by visiting clients and addresses client concerns by listening to any concerns/complaints in an efficient and appropriate manner in line with the professional image of the bank and providing an effective solution to the benefit of both the bank and the client.
Desired Experience & Qualification
QUALIFICATIONS
- A BCom degree or Relevant Qualifications in Business Management will be required to meet the requirements of the role at the highest level of competence.
- A driver’s license is a requirement.
- A Financial Advisory and Intermediary Services Act (FAIS) compliance would be an advantage.
PREFERRED EXPERIENCE
- Minimum of 3 - 5 years’ experience within a financial services institution in a Sales position.
- General Banking experience would be an advantage.
KNOWLEDGE
- Full product knowledge on all the Bank's asset-based products.
- Banking systems.
- Microsoft Office.
- National Credit Act (NCA).
Interested?
A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.
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