Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch!
Job Description
- Deploy, control, and develop all concept activities in workshops (quality, processes, skills, business development, and communication)
- Drive the acquisition of new workshops and network expansion, including organizing candidate meetings and assessments
- Evaluate the market to identify and recruit suitable candidates for workshop concepts, evaluate their business potential, and prepare them for joining the Bosch workshop network
- Ensure workshops meet Bosch Car Service (BCS) requirements (CD/CI, training, processes) and address improvement opportunities from audits and assessments
- Ensure the implementation of concept packages to workshop partners, achieving economic targets
- Enable workshops to maximize turnover and performance while adhering to supplier strategy, quality, and service standards
- Establish development plans for workshops in cooperation with wholesalers and sales teams
- Monitor and guide workshops on Bosch Service Excellence implementation and performance
- Facilitate and guide workshops on participation in campaigns and promotional B2C activities, including sales promotions and local advertising
- Assist in resolving customer complaints, ensuring high levels of customer satisfaction, and maintaining service standards
- Participate in national and regional BCS conventions and meetings
- Provide feedback to regional and country functions on market developments and competition
- Regularly communicate and report on workshop performance and development
Qualifications
EDUCATION
- Matric Certificate
- Relevant Degree or equivalent experience in business or automotive fields.
- Honours degree in Business Management as an added advantage
- Valid Driver's License is mandatory
SKILLS
- Proficient in English (Speak, read, and write)
- PC literate with excellent skills in MS Office
- Proficient in workshop business analysis and developing actionable plans
- Ability to work under pressure and meet deadlines
- High efficiency in time management
- Strong communication and presentation skills, with ability to build sustainable relationships
PERSONAL CHARACTERISTICS
- Self-motivated and self-disciplined
- Proven experience in workshop management, business development or sales
- Strong understanding of the automotive industry and workshop operations
- Entrepreneurial mindset with a strong orientation towards achieving targets
- Ability to empathize with workshop owners and understand their business challenges
- Strong brand orientation and dedication to Bosch Car Service standards
- Decisive, proactive, and able to adapt strategies to market needs
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