Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
EE position: No
Introduction
Responsible for facilitating and defining business requirements and ensuring translation into effective business solutions.
Key Responsibilities
- Develop a Business Analysis Approach in project execution or investigation
Understand project context to determine applicable BPA approach. - Lead the definition and review of business processes
Understand current business processes and define future business processes.
Document future business process/es. - Facilitate Business requirements workshops or sessions to elicit and define system requirements
Plan and execute business requirements elicitation sessions/workshops.
Develop Business Requirement Specifications.
Develop Functional Requirement Specifications.
Provide input to System Requirement Specification and other Technical oriented documents. - Contribute in development of testing and training materials
Assist testing capability in ensuring that new system meet requirements.
Coordinate and lead User Acceptance Testing (UAT).
Minimum Requirements
- Relevant 3 year Information Technology or business-related qualification.
- 3 - 5 years Business/Process Analysis experience, preferably across multiple disciplines/domains.
- Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.).
Additional Criteria
- Expert knowledge in delivering typical Business Analysis Artefacts.
- Faculty Training Institute Business Analysis qualification advantageous.
- General understanding of Retail Merchandising and/or Supply Chain & Logistics will be advantageous.
- Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role within agile frameworks.
- Experience in ERP (Enterprise Resource Planning) implementation(s) will be advantageous.
- Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels.
- Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives.
- The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required.
- Ability to research technology-related concepts, trends and best practices, and apply findings.
- Synthesises data from different sources to identify trends.
- Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself.
- Demonstrates a results-oriented mindset in planning and implementing activities/projects.
- Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/take corrective action where required.
- Listens attentively and checks understanding of the message being received.
- Prepares written reports and briefs and communicates ideas clearly.
- Speaks fluently in team meetings when presenting information.
- Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
- Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
- Adjusts to work effectively within new work structures, processes, requirements, or cultures.
- Anticipates change and continuously remains prepared for change.
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