Responsibilities:
Invoicing and Credit Notes:
- Review client orders to ensure they comply with agreed Credit Terms and Credit Limits.
- Provide timely feedback to clients regarding order approvals or issues related to outstanding payments, credit terms, or limits.
- Verify order quantities and prices against system records.
- Handle manual orders, ensuring alignment with assigned product ranges.
- Monitor accounts within Credit Management and process orders as funds become available.
- Collaborate with Co-Ops, addressing rejected lines and authorizing stock returns.
- Manage Credit Requests from clients not on the Montego Portal, following Returns Policy guidelines.
- Communicate reasons for rejecting Credit Notes to relevant clients.
- Validate return prices for Co-Ops.
- Capture claim numbers for Co-Ops and Super Retailers.
- Process returns and post Credit Notes promptly.
- Monitor ongoing and upcoming promotions, ensuring accurate pricing and stock capture.
Customer Age Analyses Follow-up:
- Send reminders and communicate with clients regarding payment terms.
- Address late payments and record reasons for overdue payments.
- Provide feedback to the Accounts Receivable Manager.
Reconciliations:
- Perform monthly reconciliations for specific Co-Ops.
- Investigate transaction variances and request Remittances if available.
- Follow up on outstanding Credit Notes with depots and Co-Ops.
- Maintain records of tonnage delivered by external depots for payment calculations.
- National Senior Certificate (NQF4) or equivalent
- 3 years’ experience in accounts, debtors and stock
- Strong attention to detail and analytical skills
- Excellent communication and negotiation abilities
- Proficiency in relevant software (e.g., ERP systems, Excel)
- Knowledge of payment policies and reconciliation processes
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