Reference: JHB006272-AM-2
NOTE: This is a hybrid position - 2 days in the office and 3 days at home
Our client, an international global life and health reinsurance company, is urgently looking for a Claims Manager to be responsible for the day-to-day management of the claims administration team. This role ensures that the South Africa-based Treaty and Facultative business is administered appropriately and accurately in line with treaty specifications.
Duties & Responsibilities
In order to be considered the following is required:
- Bachelors degree / qualification would be advantageous
- Minimum of 5 years previous experience in a team leader role
- 5 years experience in the life insurance industry
- Proven track record of coaching, developing, and mentoring direct reports
- Strong IT skills with a good understanding of MS Excel
- Superior oral and written communication and presentation skills
- Effective interpersonal skills; ability to interact with employees at all levels and across different departments
- Ability to focus on priorities, targets, and deadlines
- Ability to plan and manage resources within the team, handling several projects at once and delivering them to agreed schedules
Responsibilities:
- Ensure that claims relating to SA business are administered appropriately through the chain of companies, external retro companies, and the International Retro Pool
- Manage the work which includes tracking and reporting on progress
- Document claims processes and procedures, indicating where any variation exists, either by country, system, or client
- Ensure that the company’s claims administration standards and time service requirements are applied to the handling of all business received
- Provide claims administration data for input to accounting records, valuation systems, and regulatory returns
- Ensure claims administration data is provided to retrocession clients, including International Retro Pool, in a timely and accurate manner
- Undertake client audits, assurance reviews, and visits, engaging with Internal Audit to ensure risks are handled/mitigated appropriately
- Seek feedback from other departments who interact with the claims administration team
If you would like to email your CV directly – please send it to
Package & Remuneration
Plus Medical Aid and Provident Fund
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