Client Relationship Consultant - TALENT POOL
- Full-time
- Department: Client Relations & Sales
- Salary Scale: R30 600
- Office: South Africa
LabourNet is one of the largest Industrial Relations, Human Capital and Payroll Consulting firms in South Africa. The LabourNet Group is currently experiencing tremendous growth and as such we’re constantly searching for top talent.
The Client Relationship Consultant (CRC) is primarily responsible for establishing relationships through engaging with prospective clients and existing clients. Through these engagements, the CRC will be expected to generate new business through identifying prospective clients’ needs and infiltrating their existing client base for cross service/solution initiatives. The CRC will also be expected to maintain relationships with their existing client base through the implementation of various Client Relationship Audits (CRA) to ensure high levels of client satisfaction thereby maintaining client retention ratios. The CRC is ultimately responsible for increasing new clients within their territory/region both in number and value whilst ensuring product saturation within allocated client base.
You are responsible for
- Providing Compliance Solutions
- Key Account Management
- Market and Industry Research
- Networking and Marketing Including via Professional and Social Media Platforms
- Lead Generation
- Reporting
You’ll need a customer-first mindset and the following skills to succeed in this role:
- 3 – 5 years of experience working in a professional sales environment offering solutions, business to business with experience in the following:
- Marketing and selling of professional consulting products & services
- Development of client relationship strategies for sales and retention
- Development of client satisfaction strategies and measurement tools
- Preparing of budgets, business proposals and client presentations
- Working on client relationship management (CRM) software/systems
- Networking and building of pipelines in accordance with sales velocity formulas
- Client resolutions and acting as the first line of contact for client enquiries, needs or concerns
- Key Account Strategies and Management
Salary: R 20000 - R30 000 CTC per month (Dependent on experience)
Benefits: Cell phone, 3G, laptop and pension fund + excellent career growth as well as a great commission structure.
Embark on an exciting, rewarding and challenging career move and join LabourNet, a market leader in the HR Management Services sector. If you enjoy rendering work that meets/exceeds high standards and want to fast track your career, LabourNet is where you want to be!
Culture
We pay attention to output rather than time spent, and we offer a flexible working environment.
Employer of choice
Our managers believe in putting their people first and are devoted to their growth and development, hence we practice servant leadership (inverted pyramid).
Flexibility
You must look after yourself; you cannot pour from an empty cup, and we prefer work-life integration to work-life balance.
Passion
Bring a sense of purpose to work and depart with a sense of success.
How we work at LabourNet
Our hybrid working approach enables employees and their supervisors to agree on a working environment that promotes productivity while also allowing them to balance their professional and personal lives.
Why should you join LabourNet?
It's more than just a job with LabourNet. It's a mission to make our clients compliant by doing meaningful work that focuses on cutting-edge, customer-centric services and technology solutions.
Who are we?
Our dedicated team of highly trained and educated consultants are passionate about taking workplace issues and translating them into HR Solutions that are accessible, flexible, affordable, comprehensive, and motivated by the goals and objectives of your business.
What do we do?
We provide leading compliance solutions throughout South Africa that implement best practices within the businesses we partner with.
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