Title: D365 Information Systems Analyst
Area: Gauteng
Ref No.: TRG 2120
Salary: Market related TCTC available/negotiable
Start Date: As soon as possible / Immediate (Negotiable)
An opportunity for an experienced D365 INFORMATION SYSTEMS ANALYST (with Microsoft Systems certification) is required for permanent employment based in Gauteng.
Duties & Responsibilities
- Execute and manage information systems projects
- Review information systems change requests from the business and qualify their technical feasibility.
- Execute and manage information systems related projects, ensuring each project is adequately and timeously:
- Scoped
- Planned
- Designed
- Developed
- Tested
- Implemented
- Supported
- Compile business/functional requirements documents (including process mapping)
- Understand the needs of the business and determine how the information systems can enable and support those needs by:
- Proactively identifying opportunities
- Reactively listening to and understanding business needs
- Document the business needs in appropriate business/functional requirements document.
- Where relevant, map out as-is and to-be business processes and data flows.
- Compile system design and specification documents
- Design and document system changes and specifications for new/changed system functionality.
- Ensure design makes appropriate use of existing components to minimise cost.
- Ensure design maximises process efficiency and includes measures to monitor its effectiveness.
- Follow security by design principles to ensure security, privacy and confidentiality is inherent in all system development/changes.
- Develop (low code), configure & implement system changes
- Develop certain changes/new functionality related to Dynamics 365 and Power Apps, working closely with 3rd party partners where necessary.
- Perform surface testing for changes/new functionality.
- Design, plan and coordinate user acceptance testing before implementing changes/new functionality.
- Implement system changes following the company’s change control procedure.
- Provide level 3 support to users
- As a functional expert in the respective information systems functional area, provide 3rd level system or user support where level 1 & 2 support have been unable to resolve an issue or achieve the desired outcome.
- Apply problem solving techniques to ensure all escalated issues are resolved.
- For problems, perform root cause analyses to determine and implement corrective actions to prevent reoccurrence of issues.
- Identify where master data administration is not being performed adequately. Articulate and implement corrective action to ensure master data is appropriately maintained.
- Assist with business intelligence (BI) report development
- On an ad hoc basis, assist in the development or maintenance of BI reports.
- Continuously identify opportunities for business process and/or system functionality enhancements
- Proactively identify opportunities for business process and/or system enhancements that will add further value to the business.
- Remain up-to-date with the Microsoft technology stack as relevant to that used or to be used by the company
- Proactively ensure your knowledge remains up to date with the Microsoft technology stack as relevant to that used by the company.
- Proactively suggest the adoption of new technologies/functionality that becomes available that may add value to the company.
- Work effectively with 3rd party partners where relevant on projects and support
- Certain activities will involve working with 3rd party partners. Ensure that they:
- are effectively briefed
- deliver according to our expectations in terms of scope, timelines and quality.
Desired Experience & Qualification
- Minimum qualification: Relevant Tertiary Qualification IT or business related.
- NON NEGOTIABLE: 5 years’ experience with ERP systems (preferably Microsoft Dynamics 365 or AX) in a similar role including the following:
- ERP system design/implementation
- SDLC
- Business analysis
- Systems architecture
- Microsoft Power Apps and Power Automate development.
- Application development and SQL experience advantageous.
- Relevant experience in the rental industry and machine maintenance advantageous.
KNOWLEDGE
- Microsoft Dynamics 365, Dataverse and Power Apps development.
- Functional requirements and system specification documentation.
- Business analysis competencies.
- Business process re-engineering competencies.
- Cross-functional business experience (incl. sales, rental and machine servicing/maintenance).
SKILLS
- Communication & interpersonal skills.
- Good planning and organising.
- Analytical skills.
- Problem solving.
- Demonstrate out-of-the box, innovative thinking.
- A natural disposition to serving customers.
BEHAVIOURAL COMPETENCIES
- Goal oriented.
- Work well under pressure.
- Confident, self-motivated professional who uses own initiative.
- Demonstrate energy and drive.
- Deliver with a high-quality orientation.
- High levels of integrity, ethical standards, morals and values.
- Willing to do work diligently and honestly and taking full accountability.
- A team player with a pleasant disposition who enjoys multi-disciplinary interactions and works effectively in a cross-functional team within a matrix structure.
Package & Remuneration
Salary: Market related TCTC available/negotiable
Start Date: As soon as possible / Immediate (Negotiable)
Interested?
APPLICATION INSTRUCTIONS
- We will ONLY consider applications from suitably experienced candidates that meet the requirements of this vacancy.
- Interested applications are requested to submit their updated CV’s (in Word.doc format) via email to using Ref # 2120
- Attach any relevant documentation that will support & enhance your application.
- Correspondence is reserved for the shortlisted candidates who meet the minimum requirements.
- Should you not hear from us within 3 weeks of your application, please consider your application to be unsuccessful.
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