Job ID: 2826446 | Amazon Commercial Services (South Africa) (Pty) Ltd
Amazon.co.za has arrived in South Africa! It is an exciting time to be part of a team that will continue to innovate to bring value, convenience, and delight to our customers around the world, and now to South Africa. Amazon South Africa (ZA) Marketplace Team is looking for a dynamic, analytical and creative Marketplace Manager to drive and lead the team recruiting, onboarding and growing Selling Partners.
The successful candidate will lead a team responsible for helping online Selling partners expand and grow their businesses by partnering with Amazon. The Manager will be responsible for delivering business growth and maximizing revenue generation across various product families. Operating in a fast-moving and often ambiguous environment, the successful candidate will have full responsibility for the team performance and of achieving business and financial objectives.
As part of the role, the Manager will need to analyze sales and traffic data to identify opportunities to help existing sellers succeed in the marketplace and provide competitive knowledge towards the generation of leads to recruit new sellers. The Manager will work with a wide range of internal stakeholders both within and outside the country to support the consolidation of existing and development of new services. The successful candidate will need to take the lead on strategic projects that will drive business growth and shape the future of Amazon Merchant Services. The Sales Manager will need to work closely with Retail Category Managers to identify long term and short term growth opportunities for each category.
Key job responsibilities
- Develop and execute the strategy for Selling Partner growth in ZA.
- Manage and develop a team to deliver on financial goals in the Marketplace business.
- Achieve business and financial objectives and lead the growth of Amazon’s third-party business.
- Identify opportunities to improve the Marketplace business for all Selling Partners through scalable solutions and manage the roll-out of these solutions.
- Share learnings with your counterparts to drive best practices and to identify new opportunities.
- Conduct deep dives to understand root causes of team performance and actions to accelerate growth.
- Identify and manage projects to improve customer and seller experience, working closely with internal and external teams.
BASIC QUALIFICATIONS
- Bachelor's degree required.
- Senior level experience in retail, sales, operations, and/or business management/consulting with a proven history of delivering results.
- Strong analytical abilities and quantitative skills.
- Experience leading and developing teams.
- Experience developing and driving strategies.
- Excellent written and verbal communication skills; able to explain complex concepts simply.
- Ability to thrive in an ambiguous environment.
- Highly organized and results oriented.
PREFERRED QUALIFICATIONS
- Post-graduate degree.
- Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements.
- Strong business judgment, proven ability to influence others.
- Experience using Salesforce.com or other CRM tool.
- Creative, has initiative, and can constructively advocate on behalf of the customer.
- Experience in retail and/or a technology / eCommerce business preferred but not essential.
Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.
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