Coordinator: Knowledge and Content Management Systems
Listing reference: atns_000552
Listing status: Online
Apply by: 27 November 2024
Position summary
Job category: Admin, Office Support and Services
Location: Bedfordview
Contract: Permanent
Remuneration: Market Related
EE position: No
About our company
ATNS
Introduction
To develop, implement, manage, and optimise the organisation's Knowledge Management System (KMS), Content Management System (CMS), and Electronic Document and Records Management System (EDRMS) to ensure seamless integration, accessibility, and security of information. To develop and manage information architecture, taxonomies, metadata schemas, and semantic ontologies to ensure efficient organisation, flow, and retrieval of knowledge and information. To coordinate the flow of information-content creation and distribution within ATNS. To manage electronic records as per NARSSA and ICT-related legislation.
Key Responsibilities
KM and CM Systems Management and Optimization: Configure, optimize and maintain the Knowledge Management and Content Management systems to meet organizational needs. Conduct regular system audits to ensure optimal performance and compliance. Assist in the development and implementation of knowledge architectures, including taxonomies and metadata schemas. Manage content and knowledge lifecycle processes, including creation, storage, retrieval, and disposal. Implement and manage security measures, including permissions and access controls across CMS. Integrate KMS with other digital platforms to ensure seamless information flow. Collaborate with IT to troubleshoot and resolve technical issues related to the KMS. Provide training and support to users on KMS and CMS functionalities and best practices. Develop and maintain documentation for all configurations, processes, and policies including site maps, knowledge flows, knowledge maps, taxonomies and metadata schema used across CMS and KMS.
Management of Electronic Records: Manage electronic records as per NARSSA and other ICT-related legislative frameworks. Provide training to ATNS staff on the usage of the EDRMS. Coordinate the digitisation process of records into the EDRMS. Conduct needs analysis and assessments to identify document management requirements that need to implement electronic records management. Co-ordinate and control processes and procedures for the EDRMS. Ensure correct upload of records in the EDRMS according to the approved File Plan.
Content Curation: Identify and select high-quality content relevant to the organisation’s needs. Organize and categorize content to ensure easy retrieval and use. Develop and manage metadata schemas to enhance discoverability. Implement and maintain content tagging and classification systems. Collaborate with subject matter experts to ensure the accuracy and relevance of curated content. Monitor and update curated content to maintain its timeliness and accuracy.
Minimum Requirements
- At least 5 years hands-on experience in configuring and optimising Knowledge Management Systems (KMS), Content Management System (CMS), and Electronic Document and Records Management System (EDRMS).
- Proven expertise in developing and managing information architecture, taxonomies, metadata schemas, and semantic ontologies to ensure efficient information and knowledge organisation, flow, and retrieval.
- Experience in information governance, data classification, data integrity, and security best practices.
- Experience in SharePoint Framework (SPFx).
- Experience in JSON and PowerShell.
- National Diploma in Information Management / Knowledge Management / Information Science / Business Information Systems / Information Technology or Informatics is required.
- B-degree in Information Management / Knowledge Management / Information Science / Business Information Systems / Information Technology or Informatics is an advantage.
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