IT Manager
A leading wine and wellness estate in the beautiful Franschoek area is looking for an experienced, hard-working, and dedicated IT Manager to join their team.
Duties & Responsibilities
- Lead IT projects, including the design and deployment of new IT systems and services.
- Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
- Help define IT infrastructure strategy, architecture, and processes.
- Analyse business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
- Assess vendors and develop test strategies for new hardware and software.
- Troubleshoot hardware and software issues related to internal IT.
- Weekend and afterhours standby.
- Hyper-V or similar proficiency.
- Understand and able to manage multiple VM and related server requirements.
- Ensure 99.99% uptime through DR solution and management.
- Willing to do Local IT support, User setup, and POS assistance.
- Budget and provide reporting.
- Manage small team.
- Experience in the hospitality environment a plus.
- Patch management.
- 3CX Management and administration.
- Proficiency with virtualization technology (Hyper-V, VMWare).
- Backup software (Veeam).
Desired Experience & Qualification
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
- 2-5 years of experience working in IT operations.
- Fluent in Afrikaans and English.
- Experience leading and managing IT projects and rolling out IT infrastructures across various technologies.
- Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
- Strong critical thinking and decision-making skills.
- Excellent project management skills and strong ability to prioritize.
- Firm grasp on IT infrastructure and operations best practices.
- Must be Office 365 Admin proficient.
- Windows and Mac proficient.
- MCSE/MCITP certification advantageous.
- ITIL/ITSM certifications advantageous.
- Dell Storage array experience a big plus.
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