Stanlib's success is driven by the success of its people. We aim to keep our staff engaged in the right role at the right time. Talent mobility is key to our competitive edge.
To deliver reconciliations support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
Minimum Qualifications:
Bachelor`s Degrees and Advanced Diplomas (Level TBA: Pre-2009 was L6) in Office Administration.
Experience:
1 - 2 years experience in a similar environment.
Key Responsibilities
- Contribute to the provision of a comprehensive admin. service through the correct interpretation and application of procedures to optimise delivery.
- Utilise a variety of software packages to produce correspondence and documents and maintain associated records, spreadsheets and databases.
- Reconcile specific individual claim histories, resolving queries timeously and accurately.
- Generate a variety of documents and where necessary produce reports according to set standards and prescribed guidelines.
- Report on company assets and liabilities including balance sheet account reconciliations and review of intangible assets.
- Accountable for own work quality, standards and outputs related to policies, procedures and defined processes.
- Proactively identify problems, apply known solutions and escalate more difficult problems.
- Plan for task execution and adjust priorities against an established plan.
Customer Responsibilities
- Executes activities to ensure customer service delivery that meets or exceeds customer expectations aligned to Treating the Customer Fairly (TCF) principles.
Finance Responsibilities
- Adhere to specified standards, policies and procedures to prevent potential losses/wastage.
Governance Responsibilities
- Comply to governance, compliance, integrity and ethics processes and procedures in area of specialisation and continuously identify and escalate risks.
- Comply to set governance and compliance procedures and processes related to an area of work and continuously identify, rectify and escalate risks where necessary.
Liberty Values
- Organisation and Attention to Detail (Basic)
- Interpersonal Effectiveness (Basic)
- Problem Solving and Analysis (Basic)
- Teamwork and Cooperation (Basic)
- Communicating with Impact (Basic)
- Customer Orientation (Basic)
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