Senior Retail Analyst
Let’s be unstoppable together!
Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.
At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at
What will you be doing?
The Senior Retail Analyst reports into the Retail Account Manager as part of the Retail client team. The ideal candidate would need to have a high degree of autonomy and problem-solving capabilities, an innovative and analytical mind, using innovative and inspiring insight to grow our client’s business, paired with superb organizational and interpersonal engagement skills to deliver an all-round excellent service to the Retail client.
Job Responsibilities
- Manage client relationships by maintaining a professional working relationship with key client contacts and is always an ambassador for the Circana brand.
- Support client by producing outstanding insight that answers questions from supplied briefs (formal or informal).
- Scheduled work on reports or regular deliverables that ensure we are hitting agreed deadlines with the right data & insights where relevant.
- Proficient in the Circana data analytics platform and identifying opportunities where solution can add value to the various departments within the retail client organisation.
- Drive awareness of relevant solutions across the client organisation.
- Able to extract briefs from client at various levels of seniority and is able manage expectations around deadlines and scope of work.
- Provides relevant stimulus from external sources to broaden the knowledge of the team and add value to presentations.
- Manages the presentation delivery process with client – finalise check-in, manage diaries, ensures rooms and equipment is booked.
- Presents confidently and engages in meaningful discussions with clients at various levels of seniority during the presentations – able to handle both strategic and tactical discussions as required.
- Deals with follow-up requests on past presentations and ensures that these are delivered to clients.
- Manages the monthly/ quarterly delivery process – ensuring that the databases and reports are accurate and delivered on time the data delivery process with the necessary internal stakeholders through clear communication to resolve issues and supporting juniors when needed.
- Build strong relationships with internal stakeholders.
Requirements
- Tertiary education with 3-5 years experience in FMCG data analytics.
- Track record in point of sale, category management, loyalty and supply chain analytics.
- Demonstrate an innate interest in market research and data driven decision making.
- Enjoy both the analysis and delivery of client presentations.
- High level of attention to detail and technology proficiency.
Circana Behaviors
As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:
- Stay Curious: Being hungry to learn and grow, always asking the big questions.
- Seek Clarity: Embracing complexity to create clarity and inspire action.
- Own the Outcome: Being accountable for decisions and taking ownership of our choices.
- Center on the Client: Relentlessly adding value for our customers.
- Be a Challenger: Never complacent, always striving for continuous improvement.
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity.
- Commit to each other: Contributing to making Circana a great place to work for everyone.
Location
This position can be located in the following area(s): Cape Town, South Africa.
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