Maintain a comprehensive IT asset inventory, tracking location and allocation to optimize asset utilization and ensure compliance with IT Asset Management policies.
Qualifications:
- NQF level 6 (Diploma course of 1-3 years)
- 2 - 3 years experience
- Knowledge of intermediate clerical, operational or customer service skills acquired through education, experience or on-the-job training
- Excel experience advantageous
- Meticulous in record-keeping
Responsibilities:
- Accurately maintain the location and movement of IT assets within the IT asset management system
- Conduct monthly stock takes of all IT assets in storage
- Ensure the IT Asset Management policy and procedures are applied correctly in all scenarios
- Maintain accurate records of IT peripherals bond stock (small items not recorded in the ITAM system) and submit requests for new stock orders as needed to maintain adequate stock levels
- Liaise with vendors to facilitate repairs and replacements of devices under warranty
- Test IT assets to ensure they are in full working condition and recommend corrective measures if they are not
- Facilitate the return of IT assets and peripherals from exiting associates
- Issue IT assets and peripherals to IT Technicians based on open requests in the ITSM system
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