Responsibilities:
- Assisting the Store manager with stock take & store administration
- Monitor and analyse stock movement within the store
- Implement risk management procedures, which mitigate stock losses and shrinkage
- Ensure compliance of all administration, systems, and reporting procedures
- Extract store reports to analyse store turnover and stock performance
- Understand and present information to the Store manager
- Organise and maintain in-store filing systems
- Monitor and control cash or transactional activities to ensure processes are followed
- Uphold in-store safety and security procedures
- Process customer transactions via active retail system (POS)
- Identify customer needs through professional engagement and communication
- Establish customer loyalty by promoting cash reward programs
- Take initiative to improve customer experience and satisfaction
- Adhere to visual merchandising principles and follow housekeeping procedures
- Continuously take on opportunities to develop your own selling skills and product knowledge
- Work within a team to meet sales targets and implement store objectives
- Remain in sync with the latest fashion trends
Requirements:
- A Grade 12 qualification
- A minimum of 3 years retail or admin experience
- Proven experience operating at a leadership level
Skills:
- Have an interest in fashion
- Good administration ability
- A passion for excellent customer service and sales environment
- Be computer literate
- Have a preference to work in admin
- Be able to work under pressure
- Be available to work shifts
- Able to communicate in a professional manner
- The ability to plan and organise
- An independent operator
Behaviours for success:
- Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
- Effectively building formal and informal relationship networks inside and outside the organization
- Building strong customer relationships and delivering customer-centric solutions
- Making good and timely decisions that keep the organization moving forward
- Anticipating and adopting innovations in business-building digital and technology applications
- Creating a climate where people are motivated to do their best to help the organization achieve its objectives
- Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
- Good verbal/written communication skills and good organisational skills
- Strong organizational and planning skills
- The ability to multi-task in a fast-paced environment
- The ability to work independently
- The ability to take initiative
- A high level of attention to detail
Note: Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.
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