An exciting career opportunity exists for someone to perform a critical role within our Insights and Analytics Team at Santam Client Solutions, reporting to the Manager: Insights & Analytics.
WHAT WILL YOU DO?
As a Data Analyst, you will be responsible for extracting, transforming, and analysing data to provide actionable insights for business decision-making. Your role will involve collaborating with cross-functional teams, utilising data visualisation tools like Power BI. The primary focus will be on ensuring data accuracy, developing insightful reports, and contributing to the optimisation of data-related processes. Your analytical skills, attention to detail, and ability to communicate complex findings will be crucial in this role. The position offers an opportunity to work in a dynamic environment, contributing to the enhancement of data-driven decision-making processes.
PRIMARY RESPONSIBILITIES
Data Extraction and Transformation:
- Extract, clean, and transform data from various sources for analysis.
- Develop and maintain ETL processes to ensure data accuracy and reliability.
Analysis and Reporting:
- Analyze large datasets to derive meaningful insights.
- Create and maintain interactive and insightful reports using Power BI.
Collaboration:
- Collaborate with the cross-functional teams to optimize data structures.
- Work closely with business stakeholders to understand analytical requirements.
Quality Assurance:
- Implement data quality checks and ensure the integrity of analytical outputs.
- Identify and rectify discrepancies in data sources.
Continuous Learning:
- Stay updated on industry trends, tools, and best practices.
- Participate in training sessions to enhance skills and knowledge.
- Provide self-service BI training to end-users.
Documentation:
- Document data processes, transformations, and analytical methodologies.
- Maintain documentation for future reference and team collaboration.
SKILLS AND EXPERIENCE
Analytical Skills:
- Proficient in analysing complex datasets and extracting meaningful insights.
- Ability to translate business requirements into actionable analytical tasks.
Technical Proficiency:
- Strong proficiency in SQL for data extraction and manipulation.
- Experience with data visualization tools, preferably Power BI.
- Familiarity with data warehousing concepts and structures.
Statistical and Mathematical Skills:
- Solid understanding of statistical methods for data analysis.
- Ability to apply mathematical concepts to solve analytical problems.
Programming Skills – advantageous:
- Basic programming skills (Python, R) for data processing and analysis.
- Familiarity with scripting languages for automation.
Communication Skills:
- Excellent communication skills to convey complex data findings in a clear and concise manner.
- Ability to collaborate with cross-functional teams and stakeholders.
Problem-Solving Abilities:
- Proven ability to identify and solve analytical problems independently.
- Critical thinking skills for effective decision-making based on data.
Attention to Detail:
- Meticulous attention to detail to ensure accuracy and reliability of analytical outputs.
Industry experience:
- Short-term insurance experience will be advantageous.
- Working knowledge of the Atlassian Suite of products (e.g. JIRA, Confluence) would be advantageous.
- Knowledge of Agile methods, e.g. Kanban, SCRUM.
QUALIFICATIONS
- Bachelor’s degree in a relevant field such as Statistics, Business Science, Mathematics, Computer Science, or related.
- Relevant Tertiary qualification or certificate/diploma in Data Analysis from an industry recognized training institution would be advantageous.
COMPETENCIES
- Collaboration
- Client focus
- Drives results
- Relating and networking
- Adaptability
- Cultivates innovation
- Critical thinking and Analysing
- Applying expertise and technology
- Attention to detail
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