Location: North West
Salary: Market Rate
Salary band: Market Rate
Contract type: Permanent
Date posted:
We’re looking for experienced Client Liaison Advisors to join a reputable UK law firm specialising in property, litigation, family law, and private client services. Ideal candidates will be proactive professionals dedicated to exceptional client care and skilled in a fast-paced, collaborative environment. This is an opportunity to advance your career with a firm known for its integrity, professionalism, and commitment to excellence.
The Responsibilities:
- Lead Engagement: Qualify and engage new leads, assess legal needs, and establish rapport through multiple channels.
- Conversion Strategy: Use consultative methods to educate prospects, manage the lead pipeline, and address objections to drive conversions.
- Client Relationships: Maintain ongoing communication, build trust, and track interactions to support long-term client relationships.
- Team Collaboration & Reporting: Work with solicitors and marketing to improve strategies and report on lead performance with actionable insights.
The Candidate:
- Demonstrated ability to build trust and rapport with clients, using empathy to tailor responses to individual client needs and concerns.
- Persistent in follow-up efforts, adaptable to a range of client scenarios, and resilient in a fast-paced environment.
- Upholds the firm’s values, building client trust through transparent and honest communication.
- Works well with solicitor teams and marketing to refine client engagement strategies and ensure a seamless client experience across departments.
- Bachelor’s degree in a relevant field.
Please note : Due to the specific sectors we work in, only candidates with valid work experience in a Law Firm, Accountancy Firm, Management Consultancy, Property/Construction Firm, Financial Services Firm or a high profile relevant Association or Agency will be considered. We regret that our clients will not accept applications outside of these areas.
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