Essential Health Pharmacy Group is recruiting for an IT Technician. This role will involve a combination of IT infrastructure, systems management and networking. The position is based at our Head Office in Brackenfell.
Duties and Responsibilities
- Install and configure IT equipment: Computers, laptops, laying of network cables, install of IP Phones, installation and configure of IP-CCTV camera’s
- Maintain computer networks
- Create firewalls and update virus protection software and data security systems to keep data and communications protected
- Troubleshoot, resolve, and communicate network issues to employees and management
- Maintain current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems
- Provide end user support
- Monitor software solutions
- Troubleshoot software issues and end-user problems
- Support software integration and associated infrastructure
- Provide on-site network support
- Ensure the alignment of technology and business objectives
- Keep abreast of the latest technology and process improvements with a focus on continuous improvement
- Ensure efficient and cost-effective BAU support is delivered to the customer in line with the business objectives
- Manage Microsoft Server
- Engage frequently with the pharmacies to maintain awareness of expectations and service delivery experiences
- Perform ad hoc responsibilities as required to support the operational requirements of the pharmacies and central office
- Travel between pharmacies from time to time
Qualifications and Experience:
- Completed IT related National Diploma (Required)
- Advanced skills in using Microsoft products, especially Excel (Required)
- IT Degree (Desirable)
- ITIL V3 Certified (Desirable)
- 3-5 years in a similar role (Desirable)
- Linux knowledge (Desirable)
- Knowledge of Unisolve Pharmacy program (Desirable)
Competencies:
- Rule Orientation | Adhering to Principles and Values | Following instructions and Procedures
- Client centricity and Collaboration
- Delivering Results and Meeting Customer Expectations
- Relating and Networking | Team Work
- Stress Tolerance
- Analytical Ability
- Planning and Organising | Problem Solving
If you are interested, kindly apply below or send your CV and qualifications to , marked for Nancy's attention.
#J-18808-Ljbffr
