Business Segment: Business & Commercial Banking
Provide support to the user experience team and contribute to the delivery of a seamless user experience by understanding product requirements, prototyping, and testing product design.
Qualifications
- Degree in Information Studies, BSc in Design, Computer Science, or relevant field.
Experience Required
- 8 - 12 years of proven UX/UI Designer work experience.
- Experience with designing user cases, user journeys, building user flows, and process flows.
- Strong communication skills to collaborate with various stakeholders.
- Must have experience with creating templates and redesigning more user-friendly screens.
- Good understanding of analytics and the UX design processes.
- Develop and apply design systems with a strong understanding of user-centered design principles and methodologies.
Additional Information
- Developing Expertise
- Documenting Facts
- Examining Information
- Generating Ideas
- Interacting with People
- Interpreting Data
- Resolving Conflict
- Team Working
- Stakeholder & Relationship Management (Not Negotiable)
- Client Journeys and Personas
- Effective Design & Template Creation
- Product and Services Knowledge
- Requirements Gathering and Management
- Research & Information Gathering
- User Research and Empathy
- User Story and Journey Mapping
- IBM, Cloud, Java & Business Process Manager (Stacks)
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