Wine Estate in the Stellenbosch / Brackenfell area is looking for a Tasting Ambassador. We are looking for a dynamic and enthusiastic candidate that will be responsible for creating unforgettable guest experiences, conducting wine tastings, and driving sales. The successful candidate will have a passion for wine and a commitment to delivering exceptional customer service.
Responsibilities:
- Conduct wine tastings and educate guests on the winery’s portfolio of wines
- Deliver exceptional customer service and create memorable experiences for guests
- Drive sales and meet or exceed monthly sales goals
- Maintain cleanliness and organization of the tasting room
- Assist with inventory management and restocking of wines
- Represent the winery at local events and festivals
- Collaborate with the Tasting Room Manager to create new experiences and events
- Uphold winery standards and policies to ensure guest and employee safety and compliance
Requirements:
- Minimum of 2 years of experience in a customer-facing role, preferably in the wine industry
- Knowledge and passion for wine, including winemaking processes, varietals, and regions
- Strong sales and customer service skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Availability to work weekends and holidays
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