Introduction: We are looking for a hard-working and energetic Service Centre Administrator to join our fast-paced retail environment, where every day is unique and interesting. The ideal candidate must possess excellent customer service skills, a high level of accuracy and act with honesty and integrity.
Description: The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
Responsibilities:
- Deal with customers in a customer centric manner
- Achieve individual targets
- Cellular and credit administration
- Processing transactions and cash ups
- Effective self management and teamwork
- Security and housekeeping
- Reception / Switchboard
Minimum Requirements:
- Matric
- Numeracy skills
- Ability to work with money
- Computer literacy
- Attention to detail
- Interpersonal skills
- Written and communication skills
- Team work
- Telephone etiquette
- Target driven
- Customer centricity
- Practical experience in a financial and administration role
- SAP experience advantageous
- MS Office (Word, Excel)
- Cellular and credit vetting experience
- Knowledge of relevant Company policies, practices, processes and systems
- Conscientious
- Integrity
- Customer centric
- Fraud detection
- Target driven
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