About Us
Tsebo Facilities Solution is looking for a Gutter Cleaning Supervisor who will be responsible to oversee and coordinate the cleaning and maintenance of gutters to ensure proper water drainage and prevent damage to buildings.
Duties & Responsibilities
- Task Allocation : Efficiently assign tasks to team members and ensure that all gutter cleaning jobs are completed according to schedule.
- Staff Performance : Monitor, coach, and support the team to ensure high-quality work and adherence to safety protocols.
- Motivation & Training : Provide ongoing training and motivation to the team to improve efficiency and ensure proper use of tools and techniques.
- Planning and Scheduling : Create and manage work schedules to ensure that all gutter cleaning and maintenance tasks are performed on time, particularly before peak seasons like autumn or rainy periods.
- Resource Allocation : Ensure that the necessary tools, equipment, and manpower are available and effectively utilized for each job.
- Site Inspections : Conduct thorough inspections of gutters and downspouts to assess their condition and identify potential issues like blockages, leaks, or structural damage.
- Reporting : Prepare detailed inspection reports outlining any problems detected and provide recommendations for repairs or further maintenance.
- Standard of Work : Ensure that all gutter cleaning and maintenance tasks meet company quality standards and client expectations.
- Time Efficiency : Monitor time spent on each task to ensure jobs are completed efficiently without compromising quality.
- Safety Procedures : Ensure that the team strictly adheres to safety standards, particularly when working at heights or in hazardous conditions.
- Risk Assessment : Regularly assess and mitigate potential risks, including ensuring the proper use of personal protective equipment (PPE) and maintaining safety protocols like ladder handling and fall protection.
- Client Interaction : Serve as the main point of contact for clients, providing updates on the progress of the cleaning jobs and addressing any concerns or questions.
- Problem Resolution : Handle complaints and service issues professionally, ensuring customer satisfaction and maintaining strong client relationships.
- Tool and Equipment Maintenance : Ensure all gutter cleaning tools, ladders, and safety equipment are in good working condition. Arrange for repairs or replacements when needed.
- Inventory Management : Maintain a record of supplies and equipment and ensure that the team has the necessary materials for each job.
- Job Completion Reports : Accurately document completed jobs, including before-and-after assessments, to keep track of work progress and ensure accountability.
- Maintenance Logs : Maintain detailed records of gutter inspections, repairs, and cleaning schedules for future reference and client communication.
- Time and Resource Optimization : Ensure that jobs are completed on time and within budget, avoiding overtime and unnecessary expenditure on equipment or materials.
- Performance Reviews : Conduct regular performance reviews of the team and processes to identify areas for improvement.
- Innovation : Introduce new techniques or technologies to improve gutter cleaning processes, reduce time, or increase work quality.
- ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards: Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures applicable to this position.
Skills and Competencies
- Understanding gutter systems, downspouts, drainage, and waterproofing.
- Knowledge of basic construction and maintenance tools.
- Strong supervisory and team management skills to guide the cleaning crew.
- Ability to allocate tasks, monitor performance, and ensure timely completion of cleaning schedules.
- Ability to troubleshoot gutter-related issues, such as identifying causes of water damage or drainage problems.
- Capable of making quick decisions regarding repairs or alternative cleaning techniques.
- Incident / Accident Investigations.
- OHS Act Requirements.
- Environmental Act Requirements.
- National Building Regulations.
- Labour Relations.
- Risk Assessments.
- Report writing.
- Knowledge of tools and materials used in the assigned area of responsibility.
Qualifications
- 2-5 Years of experience in gutter cleaning, maintenance, or construction work.
- Supervisory experience: A minimum of 1-2 years of experience in a leadership or supervisory role within a maintenance or construction setting.
- Hands-on experience: Practical experience working with ladders, lifts, gutter cleaning tools, and handling minor repairs such as fixing gutters and downspouts is essential.
- Grade 12 or equivalent (must).
- Driver's License (must).
- Medically fit and able to work at heights (must).
- Working at Heights certificate (must).
- MEWP License (advantageous).
- Fall protection plan developer (advantageous).
- Knowledge of OHS Act.
- Knowledge of Construction regulations.
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