Company Description
OUTsurance is a customer-centric financial services company with a global footprint. We are vibrant, successful and values-oriented with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.
Job Description Dealing with Business client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.
Qualifications - Minimum Matric qualification or equivalent qualification
- FAIS accreditation is essential (RE and Full Qualification) for applicants that have been working in the financial industry prior to December 2010; preference will be given to applicants with their FAIS Exams (RE5) completed
Additional Information Attitudes and Skills:
- Attention to detail/quality oriented
- Deadline and results oriented
- Initiative and tenacity
- Enthusiastic and passionate about the job and the company
- Effective at planning and organisation
- Work management and teamwork
- Collaboration judgment
- Problem solving
- Adaptability
- Integrity
- Tolerance for stress
- Interpersonal and communication skills
- Selling skills
- Negotiations
- Keyboard skills
- Administration skills
- Influencing
- Practical learning
- Excellent telephone etiquette and communication skills
- Sales structure
- Principles of client service
- Computer literacy
- Systems knowledge and/or potential to acquire such knowledge within a short space of time
In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
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