Overview:
An exciting career opportunity currently exists for a Deformation Monitoring / Business Development Manager within our client’s offices, located in Centurion.
Purpose of the role:
To promote Deformation Monitoring solutions to new and existing customers within industries that the client serves, e.g. mines, dams, and other structures.
To effectively liaise with the implementation team to ensure a seamless transition and resultant customer satisfaction.
Be accountable for establishing and maintaining the OEM relationship(s).
Remain abreast of new product developments and opportunities.
Duties & Responsibilities
Qualifications/Experience:
Degree/diploma in Geotechnical fields or relevant surveying or engineering fields.
Practical experience in the Geotechnical industry, specifically in mines will be a requirement.
A proven record of business development (sales) experience/acumen will be an advantage.
Duties:
Budget and sales forecast:
Establish the annual sales budget for the division.
Provide monthly and quarterly sales forecasts.
Achieve or exceed the agreed budget.
Maintain and update the DM product price book based on liaison with OEMs and the company’s Technical Field Services.
Order Generation:
Consult with customers to explain complex issues and understand their technical needs.
Translate customer requirements and technical needs into effective, customised solutions.
Compile and present technical presentations and quotations to customers.
Ensure alignment of presentations and quotations with the company’s Technical Field Services.
Engage and provide the company’s group sales representatives with DM solutions, trends, and tools to be able to generate leads.
Provide proposals and quotations to support the company’s Group sales representatives, where necessary, in the closing of deals.
Order Fulfilment:
Ensure continuous close liaison with the company’s Technical Field Services regarding:
- Customer requirements and expectations.
- Bespoke product requirements and offerings.
- Customer delivery expectations.
Ensure customer satisfaction through direct engagement.
Post Implementation Support:
Ensure adoption and satisfaction of implemented solutions.
Provide proposals and quotations on Support and Maintenance Agreements.
Original Equipment Manufacturer:
Own the commercial and operational relationship with the OEMs.
Stay informed of the relevant technical training and support functions of the SME’s/Application Engineers.
Advise the OEMs of market trends and customer requirements.
Marketing:
Engage with Marketing Divisions to ensure that:
- The website is updated.
- Case studies are compiled/acquired (OEM) and distributed.
- Regular, targeted marketing and communication campaigns are executed.
Skills/Knowledge:
Excellent presentation and communication skills (verbal & non-verbal).
Understanding of industry/applications/solutions/customer requirements.
Understanding of solutions implementation and service level support best practice.
IT proficiency (Knowledge of CRM software & Microsoft Office).
Able to work independently.
Conceptual ability to analyse, interpret & offer customised solutions.
Attitude/Approach:
Accountability/Integrity in sales, expense & delegation issues.
Reliability regarding services offered/promised to customers.
Physical demands: As required to successfully perform the essential functions of the job.
Work environment: As required by performing the essential functions of the job.
Valid unendorsed driver’s license and own transport.
Availability to travel and be prepared to be away from home regularly.
Core Values:
Behavioural Competencies:
Respect – have due regard for others & acknowledge our diversity.
Integrity – doing the right thing, even when no one is watching.
Trust – have a firm belief in the reliability, truth, and ability of others.
Ownership – be accountable for our decisions and actions.
Excellence – proud committed to quality & success.
Balance – work hard, play hard.
Package & Remuneration
R80k
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